Delivering Your Order
At Treadmill.co.uk we use a range delivery methods based on the weight of your order
treadmill or items ordered.
In most cases we can deliver this item within 48 hours of the delivery being booked
in. Depending on your postcode this service delivers Monday to Friday - 7am to 7pm
(we also have a Saturday and Sunday delivery now available to many postcodes for
As a responsible retailer we do not offer this item on a next day delivery to ensure you receive your order in perfect condition and fully meeting the requirements of your products warranty. This item is delivered to you Free of charge using our 2 man home delivery service that will be booked in for delivery with you on a suitable day.
Our premium 2 man delivery service includes a text message confirming your allocated delivery time the evening before the delivery and a call from the driver en route to confirm the arrival time. The driver will also remove all of the packaging at no extra cost if required.
When a item such as a treadmill is sent via 2 man delivery, a member of the team will contact you to arrange a suitable delivery time.
We aim to deliver all orders as quickly as possible with the vast majority of small items being delivered within 1-3 working days. On rare occasions stock may delayed and when this happens a member of the support team will be in touch to advise of the delays or recommend a suitable alternative. We aim to deliver all orders within no more than 30 days of your order. If any of the items that you ordered are out of stock, we will contact you on either your provided e-mail address or the phone number in order to advise you of this and to offer suitable advice and alternatives.
Excess Delivery Charges
Our free delivery service covers most postcodes across England, Ireland, Scotland and Wales and Channel Islands (please note the exceptions listed below where excess fees may apply).
In circumstances where an excess delivery charge will be required, a member of the team will be in touch before processing the order to confirm this additional payment with you.
Items Weighing Over 60kg
Some areas listed below will be subject to additional surcharges (starting from £30). For orders to these locations a member of the team will be in touch before processing the order to confirm this additional payment with you.
Postcodes starting: PA/PH/DD/AB/IV/KW
Northern Ireland, Southern Ireland, Isle of Man, Guernsey, Jersey , Isle of Wight,
Western Isles (Postcode HS1 - HS3), Orkney Isles (KW15-17), Shetland Isles (ZE1-3)
Items Weighing 30-60kg
Unfortunately some postcodes may only be available for a 2-3 day delivery service and may also have a fuel surcharge (starting from £3). For the following postcodes a member of the team will be in touch before processing the order to confirm this additional payment with you.
AB10, AB11, AB, AB12, AB15, AB16, AB24, AB25, EH, DD, DG, FK1-FK21, AB1-AB9, AB14, AB21, AB22, AB23, AB30-AB45, AB51-AB56, G, IV1-IV56, KA, KY, HS1-HS9, KW15-KW17, KA27, KA28, KW1-KW14, ML, PA20-PA39, PH11-PH40, PA40-PA61, PA1-PA19, PH1-PH10, PH41-PH44, TD, ZE1-ZE3
Items Weighing 2-30kg
Unfortunately some postcodes are only available for a 2 day delivery service and these have a fuel surcharge that will be charged with the order:
Scottish Highlands & Islands - £14
(AB30-AB38, AB44-AB56, FK17-FK99, G83, IV1-IV28, IV30-IV39, IV52-IV54, IV63, KW1-KW14, PA21-, A33, PA34-PA40, PH18-PH20, PH30-41, PH49-50)
Northern Ireland – from £18
(All Northern Ireland postcodes)
Signing for Goods
Upon delivery of goods please check them carefully for signs of possible damage before you sign to say that you have received them in good condition. It is not always possible to determine if the internal contents have been damaged and we strongly advise you to cross out the word ‘Received in good condition’ and write ‘Damaged’ before you sign, or to write ‘Damaged’ above your signature.
This is to ensure that if necessary, a claim can be made against the courier company.
Unfortunately our carriers accept no other wording and it is extremely difficult for us to claim that your goods were damaged in transit if you have previously signed to declare that you received your order in good condition.
If you receive a parcel, which is obviously damaged beyond all levels of acceptability, please refuse delivery. Do not sign for the items, then contact us immediately at firstname.lastname@example.org or call customer care on 0845 643 6409 stating the reason for refusal. We will then resolve the problem in the best and quickest means possible. Fortunately this happens very rarely.
Please note that all orders are subject to our standard terms & conditions of trade. These are available from our website and can be viewed by clicking on or pasting the following URL into your browser:
Terms, Privacy & Cookies Policy