Terms and Conditions
Welcome to the Sweatband store terms and conditions of use. We are delighted that
you wish to use our store. We have established a number of terms and conditions
that by using our shop, you agree to be legally bound by. They are therefore important
and so please take a few moments to read them. If you do not agree with terms &
conditions set out below please do not use our online store.
We recommend that you periodically check these terms and conditions, because we
reserve the right to change them at any time and the terms and conditions that are
available on our Site at the time you are using it will be those that apply during
1. Our Details & Contacts
Sweatbands details are as follows:
Sweatband.com T/A Treadmill.co.uk
42 Clipstone Street
Office working hours are Mon – Fri: 9.30am – 6pm
Customer Support Contact
email@example.com / Tel: 0845 643 6409
Sales Contact (including 24 hours call centre)
firstname.lastname@example.org / Tel: 0845 643 6408
We aim to respond to all email enquiries within 1 working day where possible.
2. Free Delivery
2.1 Most items are advertised with a "Free Delivery" icon. Please note this applies
to Mainland UK Only (Scotland, England, Wales). There can be a charge to Northern
Ireland, Scottish Highlands and the Islands (Isle of Wight, Isle of Man, Channel
Islands, Isle of Lewis, Orkney ) and some other UK areas that are subject to a carriers
excess charge. Our free delivery service operates from Monday to Friday between
the hours of 8am and 6pm. Saturday deliveries may be available on certain products
and may be subject to an additional charge. To confirm if a delivery charge will
be applicable please email email@example.com or call our client services team
on 0845 643 6409 (local rate call). Please note if delivery access is restricted,
please ensure that you inform us prior to delivery to avoid delaying deliveries.
2.2 Pricing & Payment Policy
We operate a transparent pricing policy and as such all of our prices include applicable
taxes such as VAT. We accept all major credit and debit cards on this website. Please
note that as this store is managed and provided by Reebok Fitness, your credit card
statement will reflect this name for all purchases made on the site.
Our policy is to only charge a credit card when the goods ordered are in stock and ready to ship.
3. Signing for Goods
3.1 Some deliveries may require a signature at the point of delivery. On these occasions
please check the delivery carefully for signs of possible damage before you sign
to say that you have received them in good condition. On some occasions the outer
packaging on heavier items may become damaged during transit. In most cases this
will have no impact on the goods themselves and this means that the packaging will
have served its purpose in protecting your order. In the extremely unlikely event
that you receive a parcel which is obviously damaged beyond all levels of acceptability,
please refuse delivery and contact us via firstname.lastname@example.org or call our customer
service team on 0845 643 6409 stating the reason for refusal. We will then resolve
the problem in the best and quickest means possible. Fortunately this happens very
By purchasing from this website you agree to our Returns and Exchange policy. For
full details of the Sweatband Returns and Exchange policy, please
5.1 On the very rare occasions that you wish to complain about any of our services,
we aim to deal with the complaint as effectively as possible. In the first instance,
your complaint should be e-mailed to our client services team at email@example.com
or sent by post to Client Services Manager, Sweatband.com Ltd, 42 Clipstone Street,
London W1W 5DE. Alternatively, please contact our client services team on 0845 643
6408 during working hours. We aim to acknowledge any complaints within 5 working
days, and to conclude our investigations as soon as possible thereafter. A likely
timescale for resolution will be provided upon request, but this timescale will
be dependent upon the specific nature of the complaint.
6. Use of Website
6.1 You will be able to access the majority of this Website without having to register
any details with us. However, certain areas of this Website will only be accessible
only if you have registered.
7. Site Access
7.1 You are permitted to use our website for your own purposes and to print and
download material from this Website provided that you do not modify any content
without our consent. Material on this website must not be republished online or
offline without our permission.
7.2 The copyright and other intellectual property rights in all material on this
Website are owned by us or our licensors and must not be reproduced without our
7.3 Subject to paragraph 2.1, no part of this Website may be reproduced without
our prior written permission
8. Site Availability
8.1 We do not guarantee that our Site or Content will always be available, nor do
we guarantee that we will provide an error free service. We may suspend our service
for operational reasons such as repair, maintenance or improvements, or otherwise
in emergencies and we may change or discontinue the availability of any Content,
goods or services at any time as we see fit.
9. User Conduct
9.1 With the exception of personally identifiable information, the use of which
shall be considered non-proprietary and not confidential. Unless you advise to the
contrary we will be free to copy, disclose, distribute, incorporate and otherwise
use such material for any and all purposes.
9.2 When using this website you shall not post or send to or from this Website any
material: a. for which you have not obtained all necessary consents; b. that is
discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred,
in breach of confidentiality or privacy, which may cause annoyance or inconvenience
to others, which encourages or constitutes conduct that would be deemed a criminal
offence, give rise to a civil liability, or otherwise is contrary to the law in
the United Kingdom; c. which is harmful in nature including, and without limitation,
computer viruses, Trojan horses, corrupted data, or other potentially harmful software
9.3 We will fully co-operate with any law enforcement authorities or court order
requiring us to disclose the identity or other details of any person posting material
to this website in breach of Paragraph 9.2.
10. Links to and from Other Websites
10.1 Any links to third party websites located on this Website are provided for
your convenience only. We have not reviewed each third party website and have no
responsibility for such third party websites or their content. We do not endorse
the third party websites or make representations about them or any material contained
in them. If you choose to access a third party website linked to from this Website,
it is at your own risk
10.2 If you would like to link to this Website, you may only do so on the basis
that you link to, but do not replicate, any page on this Website, and subject to
the following conditions (a) you do not in any way imply that we are endorsing any
services or products unless this has been specifically agreed with us; (b) you do
not misrepresent your relationship with us or present any false information about
us; (c) you do not link from a website that is not owned by you; and (d) your website
does not contain content that is offensive, controversial, infringes any intellectual
property rights or other rights of any other person or does not comply in any way
with the law in the United Kingdom.
10.3 If you choose to link to our website in breach of Paragraph 10.2 you shall
fully indemnify us for any loss or damage suffered as a result of your actions.
11. WEEE Policy (Waste Electrical and Electronic Equipment) Regulations
As an environmentally conscious online retailer, we are committed to offering our
clients the opportunity to recycle electrical goods in line with WEEE regulations.
These state that each EU Member State now has a legal obligation to minimise the
disposal of WEEE in landfill sites. The aim of the WEEE regulations is to address
the environmental impacts of electrical and electronic equipment when it reaches
the end of its life.
11.1 What can you do: Reuse & Recycle
We all have a responsibility to contributing to the reuse, recycling and other forms
of recovery of WEEE under these Regulations.
11.1.1 Reuse: If your old machine is still working, do you know somebody
who would like to use it? There are many organisations such as schools, clubs, residential
homes etc. who might be very happy to use your old equipment and give it a new home.
11.1.2 Recycle: If your old equipment is no longer useful to you or anyone
you know, please recycle it whenever possible. If you are unable to give your item
a new home, there are lots of local organisations available that will reuse, recycle
or repair electrical and electronic equipment for charitable schemes.
11.2 Potential effects of not committing to WEEE regulations: Over 75% of
waste electrical goods end up in landfill, where lead and other toxins contained
in the electrical goods can cause soil and water contamination which can lead to
negative effects on human health and the environment. Electrical and Electronic
Equipment that was made after 13th August 2005 should display the crossed-out wheelie
bin symbol on the packaging or product. The purpose of the symbol is to encourage
householders to dispose of their WEEE separately from household waste.
11.3 Sweatband.com WEEE take back policy: In the unlikely event that you
are unable to find a new home for your electrical items, Sweatband.com will gladly
manage its disposal in line with the WEEE regulations for you. We offer this disposal
service to clients on a like for like basis meaning that if for example you purchase
a treadmill from us, we will ensure that your old treadmill is disposed of correctly
and in line with the WEEE regulations. All we ask is that you make arrangements
to return your old ‘like for like’item to us and we will ensure that it is handled
in the correct environmentally aware way and that you return the items to us after
obtaining a WEEE Returns Authorisation number by calling our Operations Manager
Sam Parr on 0207 036 8296.
12.1 We take all reasonable steps to ensure that the information on this Website
is correct. However, we do not guarantee the correctness or completeness of material
on this Website. We may make changes to the material on this Website at any time
and without notice. The material on this Website may be out of date, or on rare
occasions incorrect and we make no commitment to ensure that such material is correct
or up to date.
12.2 The material at this Website is provided without any conditions or warranties
of any kind. To the maximum extent permitted by law, we provide access and use of
this website on the basis that we exclude all representations, warranties and conditions
which but for these Terms may have effect in relation to this Website.
13. Governing Jurisdiction
13.1 This Legal Notice shall be governed by and construed in accordance with English
law. Any dispute(s) arising in connection with this Legal Notice are subject to
the exclusive jurisdiction of England and Wales.
We are dedicated to safeguarding and preserving your privacy when visiting our site
or that we collect from you when you are on this site.
At Treadmill.co.uk we treat your personal information as private and confidential
and fully comply with all UK Data Protection and consumer laws.
When purchasing from Treadmill.co.uk we collect personal information from you including
your name, email address, billing and shipping address and payment details. All
such information is held on secure servers and where applicable encrypted in line
with PCI requirements. You may also wish to refer to our Cookies
For the purpose of the Data Protection Act 1998 our data controller is Jules Bazley
Information We Collect
In operating our website we may collect and process the following data about you:
- Details of your visits to our website and the resources that you access, including,
but not limited to, traffic data, location data, weblogs and other communication
- Information that you provide by filling in forms on our website, such as when you
registered for information or make a purchase.
- Information provided to us when you communicate with us for any reason.
Storing Your Personal Data
We may transfer data that we collect from you to locations outside of the European
Economic Area for processing and storing. Also, it may be processed by staff operating
outside the European Economic Area who work for us or for one of our suppliers.
For example, such staff maybe engaged in the processing and concluding of your order,
the processing of your payment details and the provision of support services. By
submitting your personal data, you agree to this transfer, storing or processing.
We will take all reasonable steps to make sure that your data is treated securely
Data that is provided to us is stored on our secure servers. Details relating to
any transactions entered into on our site will be encrypted to ensure its safety.
The transmission of information via the internet is not completely secure and therefore
we cannot guarantee the security of data sent to us electronically and transmission
of such data is therefore entirely at your own risk. Where we have given you (or
where you have chosen) a password so that you can access certain parts of our site,
you are responsible for keeping this password confidential.
Disclosure of Your Information
Where applicable, we may disclose your personal information to any member of our
group. This includes, where applicable, our subsidiaries, our holding company and
its other subsidiaries (if any).
We may also disclose your personal information to third parties:
- Where we sell any or all of our business and/or our assets to a third party.
- Where we are legally required to disclose your information.
- To assist fraud protection and minimise credit risk.
Use of Information
The information that we collect and store relating to you is primarily used to enable
us to provide our services to you. In addition, we may use the information for the
- To provide you with information requested from us, relating to our products or services.
To provide information on other products which we feel may be of interest to you,
where you have consented to receive such information.
- To meet our contractual commitments to you.
- To notify you about any changes to our website, such as improvements or service/product
changes, that may affect our service.
If you are an existing customer, we may contact you with information about goods
and services similar to those which were the subject of a previous sale to you.
Further, we may use your data, or permit selected third parties to use your data,
so that you can be provided with information about unrelated goods and services
which we consider may be of interest to you. We or they may contact you about these
goods and services by any of the methods that you consented at the time your information
was collected. If you are a new customer, we will only contact you or allow third
parties to contact you only when you have provided consent and only by those means
you provided consent for.
If you do not want us to use your data for our or third parties you will have the
opportunity to withhold your consent to this when you provide your details to us
on the form on which we collect your data.
Please be advised that we do not reveal information about identifiable individuals
to our advertisers but we may, on occasion, provide them with aggregate statistical
information about our visitors.
Access to Information
The Data Protection Act 1998 gives you the right to access the information that
we hold about you. Please note that any demand for access may be subject to payment
of a fee of £10 which covers our costs in providing you with the information requested.
Should you wish to receive details that we hold about you please contact us using
the contact details below.
Third Party Links
You may find links to third party websites on our website. These websites should
have their own privacy policies which you should check. We do not accept any responsibility
or liability for their policies whatsoever as we have no control over them.
We welcome any queries, comments or requests you may have regarding this Privacy
Policy. Please do not hesitate to contact us by post by writing to us at
Data Protection Team
42 Clipstone Street
Cookies & Privacy
The information set out in this policy has been provided as part of our on-going
commitment to providing clear and open information regarding Privacy & Cookies in
line with current legislation and EU Directives for our website users.
What Are Cookies?
The cookies used on Treadmill.co.uk are small text files that are stored on your
hard drive that are harmless. They are used primarily to keep track of items in
your shopping basket and enhance your ability to navigate around our website.
Our Cookies Policy
If you wish to place an order on Treadmill.co.uk you will need to have cookies enabled.
If you do not wish to have cookies enabled the site will still operate for the purpose
of viewing products and you may place an order over the telephone. If you would
like to do so please click here for our contact details.
Our cookies do not harm your computer and we do not store any personally identifiable
information including credit card details in any of our cookies. We may also store
information that will be used to improve user experience, site performance as well
as detect and resolve errors.
We may on occasion gather information regarding your computer whilst you are on
our website. This enables us to improve our services and to provide statistical
information regarding the use of our website to our advertisers where appropriate.
Such information will not identify you personally it is statistical data about our
visitors and their use of our site. This statistical data does not identify any
personal details whatsoever.
All computers have the ability to decline cookies. This can be done by activating
the setting on your specific browser which enables you to decline the cookies. Please
note that should you choose to decline cookies, you may be unable to access particular
parts of our website.
Users may also see cookies of carefully selected partners for marketing and remarketing
purposes. This will mean that one certain sites you may be displayed product advertising
based on products that may be of interest to you. If you would like to opt out of
remarketing please visit the Network Advertising initiative at:
3rd Party Cookies
When using the Treadmill.co.uk website you may encounter cookies from 3rd parties
that aren’t directly related to Treadmill.co.uk. Examples of this include embedded
content and other types of media.
Please note that we do not have direct control over these cookies and encourage
you to check the 3rd parties website for specific details about their cookies and
Similarly, if you choose to ‘share’ ‘like’ or use other links to social media, these
websites may send cookies to your computer. We do not have direct control over these
cookies and encourage you to check the 3rd parties website for specific details
about their cookies and privacy policies.
Computers that do not have cookies enabled will be unable to purchase online from
As there are so many browsers available for different types of computers, we recommend
checking your browsers documentation or online help for information on checking,
enabling and disabling cookies.